Which countries are available for purchasing digital assets?
Countries where payments are available are based on payment gateways available and regulations in different countries. Currently, we support digital asset purchases from all 78 countries supported on CrossTower Global:
- Antigua and Barbuda
- Cook Islands
- Costa Rica
- Czech Republic
- Dominican Republic
- El Salvador
- Korea, Republic of South Korea
- Marshall Islands
- New Zealand
- Saint Lucia
- Saint Vincent and the Grenadines
- South Africa
- Trinidad and Tobago
- Turks and Caicos Islands
- United Arab Emirates
And we are always working to add more supported countries!
Which fiat currencies are supported?
AUD, USD, EURO, GBP, DKK, TRY, CZK, SEK, SGD, NOK, PLN and CAD.
Which digital assets are available for purchase?
Current: BTC, ETH, LINK, LTC, XRP, USDT, and USDC.
Why do I need to verify my identity?
Banxa and CrossTower are registered in multiple jurisdictions and we both take our compliance and KYC/AML requirements seriously. We have systems in place to combat identity theft/fraud and money laundering. We believe in the mass adoption of digital assets and feel strongly that can only be achieved by fair, transparent access.
How long does a verification take usually?
The speed of the KYC verification completion depends on your method of payment. In the case of a credit card (VISA, Mastercard) the payment is between 1-8 hours, depending on delays on the network. In the case of POli, the payment is instantaneous and the KYC verification and order processing time is 3-4 hours. Sofort takes longer, sometimes up to a day, and we will process your order once the funds are delivered.
If your transaction is not complete within 6 hours for VISA transactions and one day for Sofort payments, please email us at firstname.lastname@example.org with your Order Number, Name and be ready to confirm the type of payment method you used.